Thomas and Ralph H. Kilmann in the early s. Its development was based off of a model of managerial conflict styles proposed by Robert Blake and Jane Mouton in the s. Pairs of statements were carefully chosen and matched for desirability in order to reduce response bias; the goal was to make no conflict-handling mode appear better or worse than others.
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It is also known as the Conflict Resolution Inventory. This facilitated activity uses the Thomas Kilmann questionnaire to assess behaviour in conflict situations. It is based on a model of conflict modes, which enables an analysis of individual styles in particular situations.
Individuals can identify their primary style, and assess the productiveness of that style in the various situations that they encounter. They then have the choice to continue with that style, or to adopt others if they are more appropriate. Download free slides Why would you use it? Having a model with which to analyze situations can help the constructive resolution of conflict. What is the outcome? The Team will have a model and a language with which to analyse any conflict situations that arise, and some options for constructively resolving these conflicts.
Individuals within the team may start to address their unproductive conflict resolution modes. How do they usually respond to such situations? Choose A or B which you would be more likely to use… A — I am usually firm in pursing my goals. B — I attempt to get all concerns and issues immediately out in the open.
B — I try to do what is necessary to avoid tensions. A — I propose middle ground. B — I am nearly always concerned with satisfying all our wishes. How to Score The scores show how the person taking the test faces conflict situations. Their scores can be brought into a graph and measured against other participants. People taking the test get a percentage score for each of the five conflict modes. Every score can be related to the scores of others who have taken the Thomas-Kilmann Conflict Mode Instrument in the past.
Thomas-Kilmann Conflict Mode Instrument (TKI®)
It is also known as the Conflict Resolution Inventory. This facilitated activity uses the Thomas Kilmann questionnaire to assess behaviour in conflict situations. It is based on a model of conflict modes, which enables an analysis of individual styles in particular situations. Individuals can identify their primary style, and assess the productiveness of that style in the various situations that they encounter.
Thomas Kilmann Conflict Mode Instrument Workshop
Development[ edit ] A number of conflict style inventories have been in active use since the s. Most of them are based on the managerial grid developed by Robert R. Blake and Jane Mouton in their managerial grid model. The Blake and Mouton model uses two axes: "concern for people" is plotted using the vertical axis and "concern for task" along the horizontal axis. Each axis has a numerical scale of 1 to 9. These axes interact so as to diagram five different styles of management. This grid posits the interaction of task with relationship and shows that according to how people value these, there are five basic ways of interacting with others.
Thomas–Kilmann Conflict Mode Instrument